Help us keep the platform safe and respectful. Every report is reviewed by a person.
Report a problem
If something looks wrong, choose Report next to the post, message, profile or offer. Choose the reason that fits best and add a few words if you like.
The person you report is not told who reported them.
What happens next
Our trust team reviews every report. Urgent reports, such as threats or exposed private information, are looked at within one hour during staffed hours.
When we decide, we tell you the outcome. To protect everyone's privacy, we do not share details of action taken against someone else. You can follow your reports in Reports I made.
If we take action on your content
We tell you what we decided, why, and which rules applied.
If you think we got it wrong, you can appeal within 30 days. A different member of our team reviews your appeal. If your account was suspended, our email has a link so you can appeal without signing in.
Private messages
Messages are protected and encrypted while they travel and while they are stored. They are not end-to-end encrypted.
Our staff do not read your messages. The only exception is a message that has been reported: the staff member handling that case may open it, must write down why, and every opening is recorded.
Spotting scams
- We will never ask for your password, bank card or verification codes.
- Be careful if someone asks you to pay outside the platform.
- Be careful with offers that sound too good to be true.
- Verification badges say exactly what was checked. They are never sold.
If someone is in danger
If someone is in immediate danger, call the emergency services first (999 in Qatar).
Then tell us using Contact support, and tick This is urgent.